Snow Leopard can kiss my ass.

I finally upgraded to OSX Snow Leopard last week so that I could try out the FaceTime Beta and install the copy of Left 4 Dead 2 that I got on Steam and can apparently only play in Snow Leopard.

I thought the upgrade process went smoothly. I backed up everything beforehand and didn’t have any problems with the install. But shortly after getting all my icons back into place and making sure all my data was still there, I started getting Keychain errors. These errors were telling me that I entered an invalid MobileMe password. When I opened System Preferences, I got a Keychain Error telling me to open Keychain Utility. I had to click through that error FIVE TIMES before the box went away.

So I ran Keychain First Aid. The response was “No problems.” I was still getting the MobileMe error even though I had typed my password into System Preferences and told it to remember it in my Keychain. And now, in addition to those errors, I was getting errors for iChat and the Mail app. And by “errors,” I mean that I’m constantly prompted for passwords even though I check the “remember this in my Keychain!” box. And by “constantly,” I mean that I have to type my password in four times for each e-mail address I have in the Mail app. Basically, if the app has to manage a password, Snow Leopard can’t do it.

I’ve run Keychain First Aid about six times now. I’ve cleared my Keychain once, and that seemed to fix the problem temporarily, but I can’t do that over and over. I shouldn’t have to do that over and over. I’ve made an appointment for the Genius Bar on Thursday, and I’m making screencaps/keeping track of everything that’s going wrong. Primarily because I already have guys acting like somehow I’m at fault because Snow Leopard can’t manage my Keychain or acting like I’m a moron because I’m using iChat/have MobileMe/etc. (Someone actually told me “OMG it was SO MUCH WORSE way back in 10.3.”—aka, the “You don’t have a reason to complain about your problems” excuse.) So I’m (understandably) frustrated. BUT if anyone has encountered these issues to the extent that I have and can point me in the right direction of a solution, PLEASE, by all means, let me know.


16 Responses to “Snow Leopard can kiss my ass.”

  1. 1 Joe October 26, 2010 at 2:04 pm

    Ha. I’m getting exactly the same thing.

    I have an iMac, been running SL fine since it came out. Synching with mobileme, a MBP, an iPhone and an iPad (yes, much to my own consternation I’ve become an AppleSlut)

    It seems the problems started as soon as I installed the FaceTime beta. When I did (on my MBP, whilst on the road), it wanted an email to use with it. It seems to want your Apple ID (which is different than your mobileme username, right?) but allows you to ‘register’ other email addresses for other people to use to contact you, so I entered my gmail address (since my ‘peeps’ know that one) even though it seemed to want to use my mobileme (.mac) email to start with. Everything setup and seemed to work fine.

    I get home and now my iMac is having the problems you describe with the keychain. I haven’t tried or ichat on my iMac, but I think that will be the next test.
    Trying to reset my keychain now. It should be able to resync the contents back from mobileme/my MBP, right?

    Did you install SL and _then_ FaceTime beta and _then_ you started having problems?

    • 2 Jessica October 26, 2010 at 2:14 pm

      Yup—I installed SL and then FaceTime almost immediately after. I didn’t enter my MobileMe address for FaceTime, either.

      I have no idea if Keychain will be able to resync from MobileMe, but it seems like it should. I wasn’t particularly worried about it, because I don’t have a lot of stuff in my Keychain and I figured it wouldn’t hurt to start over and get rid of keychains I don’t use anymore.

      I guess I’ll try uninstalling FaceTime—which I couldn’t get to work anyway—and then clear my Keychain, and see if that fixes it. Thanks!

  2. 3 Joe October 26, 2010 at 2:32 pm

    Kaplah! — maybe…

    I turned syncing off, and reset my keychain on the iMac and rebooted. Next, went to working MBP, into keychain, prefs and clicked ‘reset keychain syncing’ (‘changes the passwords used for keychain syncing to the passwords on this computer’) since it’s the ‘working one’, right?

    Go back to iMac, turn syncing on and… no errors!

    In reading around I’ve read where ppl said they fixed similar but unrelated keychain issues but ‘then they came back a day later’. I’ll try to remember to post back if I encounter any problems in the next day or so…

    • 4 Jessica October 26, 2010 at 2:35 pm

      Yeah, I deleted the keychain, and everything was working fine after that, but the problems have re-started. It won’t hurt to try this, though—if it doesn’t work, it’s one more thing I can tell them I did at the Genius Bar.

  3. 5 Joe October 26, 2010 at 5:33 pm

    Oh Noes!!!11

    Ok, good news is, it looks like the iMac is fine (for the moment).

    Bad news is, the MBP is now exhibiting the same problem that the iMac was — DOH!

    Not sure what kind of ‘shell game’ I need to play to make everything happy…

    • 6 Jessica October 27, 2010 at 8:34 am

      Keychain isn’t remembering my Jabber/G-Talk password today. AT ALL. I still have to enter my password into Mail, but it’s not making me do that four times… I’ll try to let you know what I end up doing after my Genius Bar appointment.

      I had been advised to Archive and Reinstall—apparently, it only re-installs the OSX files and archives everything else—but I don’t really want to do that unless the people at the Genius Bar decide I need to.

      • 7 Joe October 29, 2010 at 8:33 am


        Well… getting minor periodic keychain sync issues on both systems now. I have a feeling that something is ‘oscillating’ back and forth via sync: MBP pops up [once] that mobileme username/password is bad, so I enter in the pass and it stops bugging me; iMac asks for email password [once] when I use, so I enter in the pass and it stops bugging me.

        Sync was _THE_ reason I bought into mobileme. If I can’t get it working and Apple can’t get it working… I dunno… I’d ask for a refund, but all my iphone/ipad/macs syncing is still needed. I have no intention of ‘archive/install’… just don’t have the time (I have lots of travel.)

        • 8 Jessica October 29, 2010 at 8:58 am

          Okay, I didn’t do an Archive/Reinstall, but my friend seemed to have fixed the problem. He went into Keychain Access and reset the keychain AND keychain syncing. (I think that’s all he did—I’ll have to ask again.) It seems to have fixed the problem.

  4. 9 Joe October 29, 2010 at 9:53 am

    Are you syncing at least two Macs?

  5. 11 Joe November 8, 2010 at 4:08 pm

    (I was traveling and away from the problem for a while)
    Ahhh… I’m syncing a MBP, an iMac, an iPhone and an iPad. iPhone and iPad don’t report any problem (and maybe they won’t even if there were). When I ‘fix’ the MBP, the iMac starts complaining. When I ‘fix’ the iMac, the MBP starts complaining. Grrr.

  6. 12 Joe November 9, 2010 at 9:01 am


    After 3 years of Mac ownership, having upgraded to 10.5, then 10.6, I’m going to do an erase and install of 10.6 on the MBP. My vague memories of having to do this every just about once a year when I was using Windows make me reluctant however everything I’ve read says it should be easy. I have a SuperDuper clone and a Time Machine backup and restoring my non-system info (personal directories, apps, etc.) is supposed to be a snap.

    I’m hoping that this is the first and last time I should ever need to do this. This is one of the reasons I left Windows.

    • 13 Jessica November 9, 2010 at 10:01 am

      Argh. I hope your reinstall goes smoothly! I NEVER had to do a reinstall with any of the versions of Windows I used (I hung onto XP Professional until I got my Macbook), so this was even more infuriating to me because the Mac OS is supposed to be easy to use.

      I’m definitely keeping my fingers crossed for you! The keychain and syncing reset fixed my problems… I hope you can fix yours soon!

  7. 14 Joe November 11, 2010 at 12:41 pm



    Erase and install went fine. Restore from Time Machine went fine (be warned that after the restore, TM will not append to your existing backup — even if you point to the same drive — but will create a new backup. OPTION-click on the TM icon in the toolbar gives access to other backups)

    But now my keychain is really all whacked up. I’m going to just throw my keys away and start over. In a perfect world I would not need keys as there would be no locks.


  8. 15 Anonymous March 20, 2011 at 4:01 pm

    Snow leopard is very buggy. I had so many problemsthat I had to downgrade to leopard 10.5 and since then my computer has operated as normal. Facetime is not worth it.

    • 16 Jessica March 21, 2011 at 8:17 am

      Even after deleting all my keychains and going through all the steps to fix my issue (which, of course, I can’t remember now), I still get Keychain errors for MobileMe every once in a while.

      Snow Leopard has been out long enough that this nonsense shouldn’t happen. I’m not sure if I’ll upgrade to Lion—I don’t know much about it at all—and because of the new upgrade, I’m doubtful that they’ll even bother fixing Snow Leopard. 😦

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